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Introduction To Clinical Disputes Forum

Introduction The Clinical Disputes Forum (CDF) established the private practice steering group in May 1999, after the development of the Pre-action Protocol. Concern had been expressed about the lack of a consistent complaints process in private hospitals and clinics and about the apparent lack of accountability for resolving complaints, particularly where there was a clinical component associated with specialist (i.e. consultant) care for clinical STD testing. It was felt that a code of practice for complaints in the private sector should be developed, following the principles of the pre-action protocol over The STI Clinic case. At the same time, however, the Independent Healthcare Association (IHA) had been developing a Code for their member hospitals, although progress had been slow in obtaining support from other professional and consumer organisations for Inter Agency Disputes.

IHA Code of Practice In the first part of its work the steering group brought together representatives of the IHA and British Medical Association (BMA), together with interested parties from the CDF including lawyers, Action for Victims of Medical Accidents (AVMA), the General Medical Council (GMC), the medical defence organisations, dentistry and the NHS. There was much discussion based essentially on the IHA’s draft Code, in part because of differences between the approaches of the IHA and BMA; but, after a number of meetings, a degree of consensus was achieved and the IHA were able to finalise their Code (Handling Patients’ Complaints – A Code of Practice for members of the Independent Healthcare Association). Read More...

Managing Expectations In healthcare

Introduction To Clinical Disputes Forum

Introduction To Clinical Disputes Forum


Clinical Disputes Forum
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Email: support@clinical-disputes-forum.org.uk